COVID-19 Update From CTA General Manager

  • April 01,2020



To our valued customers.

The impact of the Coronavirus (COVID-19) has affected everyone. However, in this unprecedented period of uncertainty, when other leisure activities like holiday travel, sporting events, music, other cultural events, and amusement parks are highly restricted, motorcycles have an element of built-in social distancing by fundamentally being an individual activity. Now is the time for motorcycles. We are all in this together and it is critical to keep motorcycle dealerships up and running during the COVID-19 crisis with good supply of products to sell.

At Carlisle Accessories Australia, the health and well-being of ours and your customers, employees and the families of both are our highest priority.

Our warehouse and dispatch staff are following Australian Government recommendations and taking precautions. This includes additional cleaning of shared work spaces, benches and goods being dispatched. Staff are wearing disposable gloves and practicing safe distance work-spaces where necessary.

Carlisle Accessories remains open for business as normal to help supply the motorcycle dealers and shops with products from our many well respected brands.

To assist dealers we have systems in place already to allow 24/7 ordering via online B2B. This will allow you to order online if you have requested to not have your Sales Representative visit to eliminate person-to-person contact.

 

Please use our B2B system, visit the ‘DEALER LOGIN’ section on our website –www.ctaaustralia.com.au

1. Login with your existing online account

http://webstore.megabus.net.au/CARACC/

2. If your company already has a CTA Trading Account, register for a login to access and order B2B online

http://webstore.megabus.net.au/CARACC/LoginRequest

3. We will continue to offer telephone support – 02 9729 7700 (8.30am – 5.00pm Mon-Fri AEST)

4. We can also accept orders via email: info@ctaaustralia.com.au

5. Orders can also be faxed – 02 9729 7707

6. You can also contact your CTA Sales Representative:

Jamie Rettenmaier – 0418 163 967

Drew Golsby-Smith – 0400 311 047

 

Additionally we can also provide the following service:

· Drop shipping direct to your customer via Australia Post. If you need to order a product from Carlisle Accessories, we will drop-ship the item/s direct to your customer to reduce a store visit for collection. This will help make your customer more comfortable to order from you. It will also reduce your postage costs and double handling.

· Please let our sales staff know when placing an order if you would like it to be drop shipped direct.

 

If you have any questions please do not hesitate to contact me via email (gbonfield@ctaaustralia.com.au), or call: 02 9729 7700

 

Thanking you

Geoffrey Bonfield

General Manager 

Carslisle Accessories PTY LTD